Privacy Policy
Effective: 17 August 2026
This Privacy Policy explains how Meera OS handles information when people visit our website, request information, or interact with Meera Receptionist during approved testing or service delivery.
Information we may receive
Depending on how you interact with us, we may receive contact details you provide, business enquiry information, conversation metadata, service preferences, and technical information needed to operate and secure our services.
How we use information
- To respond to enquiries and provide requested services.
- To operate, test, secure, and improve Meera Receptionist.
- To route conversations, record service outcomes, and support authorised business workflows.
- To comply with applicable law and prevent misuse.
WhatsApp and communication data
When WhatsApp is enabled, messages are processed only to provide the relevant conversation service. Our integration is designed to minimise stored data. We do not sell personal information or use private conversation content for advertising.
Sharing and service providers
We may use carefully selected infrastructure, communication, and technology providers to operate the service. Information is shared only as needed to perform those functions, meet legal obligations, or protect users and the service.
Retention and security
We retain information only for as long as reasonably necessary for service delivery, security, legal obligations, and authorised business records. We apply reasonable technical and organisational safeguards, although no online system can guarantee absolute security.
Your choices
You may ask us to access, correct, or delete information associated with you, subject to legal and operational requirements. You may also ask us to stop non-essential communications.
Contact
For privacy questions or requests, email hello@meeraai.work.
Updates
We may update this policy as Meera Receptionist develops. The effective date above will identify the latest published version.